Gnatta
All Systems Operational

About This Site

Here, you can get updates on the Gnatta system. If we are experiencing interruptions to normal service, we will post the details here.

If you are experiencing an issue that is not posted here, please contact your Service Delivery Manager or make us aware at https://gnatta.atlassian.net/servicedesk/customer/portals

Channels Operational
90 days ago
99.98 % uptime
Today
Webchat Operational
90 days ago
100.0 % uptime
Today
Telephony Operational
90 days ago
100.0 % uptime
Today
Email Operational
90 days ago
100.0 % uptime
Today
Facebook Operational
90 days ago
100.0 % uptime
Today
Facebook Messenger Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Trustpilot Operational
90 days ago
99.83 % uptime
Today
Twitter Operational
90 days ago
100.0 % uptime
Today
WhatsApp Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
90 days ago
100.0 % uptime
Today
Workflow Operational
90 days ago
100.0 % uptime
Today
Authentication Server Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Reporting Suite Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 22, 2024

No incidents reported today.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024
Resolved - We've been monitoring performance closely and are now going to mark this incident as resolved.

Thank you again for your continued patience whilst we addressed this issue.

Feb 13, 14:50 GMT
Monitoring - We're currently monitoring this issue and can see that performance has improved.

We're continuing our investigations into the cause and will post updates here once we've had time to analyse and we have some more information.

Feb 13, 13:22 GMT
Investigating - We're currently experiencing reports of service disruption and delays when accessing Gnatta.

Our teams are aware of this and are urgently investigating.

We'll send further updates as these become available.

Feb 13, 13:19 GMT
Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024
Completed - The scheduled maintenance has been completed.
Feb 9, 01:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 22:00 GMT
Scheduled - During this period, we're going to be carrying out scheduled upgrades where this could cause slight disruption within Gnatta.
We really appreciate your patience and understanding during this period, as it allows us to improve our services and deliver the best experience for all of our users.

Feb 6, 09:30 GMT
Feb 8, 2024